Why Your Mental Health Policy Fails: The Claims Pothole Problem
Every open enrollment, the script is the same: "We've added more therapy sessions, launched a meditation app, expanded the EAP." Employers check the box,...
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Every open enrollment, the script is the same: "We've added more therapy sessions, launched a meditation app, expanded the EAP." Employers check the box,...
You’ve done everything right. You added a top-tier virtual therapy platform. Utilization numbers are climbing. Employees are finally talking about their...
You’ve heard the pitch: "Just open the app, tap a button, and talk to a doctor in minutes." Sounds simple. Employers invest big money in virtual care...
You've seen the dashboards. Utilization up 40% year over year. Member satisfaction scores hovering around 92%. Cost-per-visit trending down. The ROI...
You added telemedicine to your benefits package for all the right reasons-lower costs, easier access, happier employees. And it’s working. Utilization is...
Let me tell you something that keeps me up at night. Most companies I work with think they’ve solved virtual healthcare. They’ve got a telehealth vendor....
Let me tell you about a benefits manager I worked with last year. She had a telehealth platform with a 99.9% uptime SLA. Her vendor pointed to that number...
You've built a solid telehealth lineup. Virtual primary care, mental health support, even physical therapy-all covered. But there's a gap hiding in plain...
Everyone talks about the two big problems with rural healthcare: not enough broadband and not enough doctors. Those are real issues. But there's a third...
If you’ve read anything about health benefits for remote workers lately, you’ve probably seen the same advice: offer telemedicine, add a mental health app,...
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